CUSTOMER SERVICE EXECUTIVE |MK-INX-A-B08

MCKIN TALENT SOLUTIONS PTE. LTD.

Singapore
Not specified
First point of contact for customer enquiries
Process transactions and bookings accurately
Maintain accurate crm records
McKin Talent Solutions Pte. Ltd. is seeking a Customer Service Executive in Singapore to be the first point of contact for customer inquiries, ensuring exceptional service across various communication channels. The ideal candidate will possess strong communication skills and a passion for customer satisfaction, with a focus on resolving issues efficiently

Job Summary

  • Serve as the primary contact for customer inquiries across phone, email, chat, and digital channels.
  • Log, manage, and resolve customer issues efficiently while maintaining high service quality standards.
  • Collaborate with internal teams to streamline processes and contribute to continuous service enhancement.

Matching Summary

Match Score: 85

McKin Talent Solutions Pte. Ltd. is seeking a Customer Service Executive in Singapore to be the first point of contact for customer inquiries, ensuring exceptional service across various communication channels. The ideal candidate will possess strong communication skills and a passion for customer satisfaction, with a focus on resolving issues efficiently.

Skills & Requirements

Must-have

  • First point of contact for customer enquiries
  • Process transactions and bookings accurately
  • Maintain accurate CRM records

Nice-to-have

  • Passion for delivering exceptional experiences
  • Ability to stay composed under pressure
  • Proactive follow-up with customers

Key Requirements

  • Minimum Diploma and above
  • Strong communication and interpersonal skills
  • EA License Number: 25C2980

Work Rights

Not specified

Tailored Resume

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