Medical Complaint Handling Specialist With Dutch And/or French (benelux Market)
467
Warsaw, Poland
Hybrid (3 days in office, 2 days remote)
Dutch and/or french language proficiency
Customer service or complaints handling experience
Bachelor's degree completed or higher
Alcon is seeking a Medical Complaint Handling Specialist fluent in Dutch and/or French to join their Quality & Regulatory Affairs team in Warsaw, Poland. This hybrid position involves managing complaint records and communications related to Alcon’s medical devices and OTC products across the EMEA region
Job Summary
This role is part of Alcon's Quality & Regulatory Affairs function ensuring products meet strict global quality standards.
The specialist processes complaint records involving Alcon devices and OTC products across the EMEA region with a focus on regulatory compliance.
Employees enjoy flexible hours, a hybrid work model (3/2 weekly), and opportunities to influence solution design in a truly international environment.
Matching Summary
Match Score: 85
Alcon is seeking a Medical Complaint Handling Specialist fluent in Dutch and/or French to join their Quality & Regulatory Affairs team in Warsaw, Poland. This hybrid position involves managing complaint records and communications related to Alcon’s medical devices and OTC products across the EMEA region.
Skills & Requirements
Must-have
Dutch and/or French language proficiency
Customer service or complaints handling experience
Bachelor's degree completed or higher
Nice-to-have
Experience in international environment
SSC model experience preferred
Agile work environment adaptability
Key Requirements
About 1 year of experience in customer service or complaints handling