Customer Relations Representative

191

Markham, ON, Canada
Base: $40,700; bonus/equity: not specified; benefi...
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Call center environment experience
Microsoft office proficiency
Exceptional communication skills
** The job posting is for a Customer Relations Representative at BMW Markham, seeking a candidate with strong communication skills and customer service experience. The role involves assisting customers with service appointments and addressing inquiries, with a preference for Mandarin speakers. **

Job Summary

  • The role involves greeting customers, answering phone calls, and booking service appointments at BMW Markham.
  • Employees will handle customer complaints with integrity and refer dissatisfied clients to appropriate individuals when necessary.
  • Pfaff Automotive Partners offers competitive compensation, full health benefits, and stock purchase programs for employees.

Matching Summary

Match Score: 75

** The job posting is for a Customer Relations Representative at BMW Markham, seeking a candidate with strong communication skills and customer service experience. The role involves assisting customers with service appointments and addressing inquiries, with a preference for Mandarin speakers. **

Salary

Base: $40,700; Bonus/Equity: Not specified; Benefits: Health, dental, long-term disability, life insurance, stock purchase program

Skills & Requirements

Must-have

  • Call center environment experience
  • Microsoft Office proficiency
  • Exceptional communication skills

Nice-to-have

  • Mandarin speaking ability
  • Previous automotive industry experience
  • Knowledge of Dealermine or Avanti systems

Key Requirements

  • Experience in a call center environment is mandatory
  • Experience with Microsoft Office is mandatory

Work Rights

Not specified

Tailored Resume

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