Customer Service Representative

GPC Tools & Equipment Sydney

Belleville, ,
Accurate order entry
Negotiate sale and purchase price
Build customer relationships
The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls

Job Summary

  • The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
  • Responsibilities include responding to inquiries, providing quotes, handling order entry, and negotiating pricing within parameters to influence gross profit.
  • Motion Industries offers an excellent benefits package including healthcare coverage, retirement savings, vacation, sick, and holiday pay.

Matching Summary

The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.

Skills & Requirements

Must-have

  • Accurate order entry
  • Negotiate sale and purchase price
  • Build customer relationships
  • Order inventory for customers
  • Source products from inventory
  • Determine cost-effective shipping

Nice-to-have

  • Relating to the customer
  • Drive process improvements
  • Product knowledge preferred

Key Requirements

  • High school diploma or GED
  • 0-3 years related experience
  • Reliability, organization, attention to detail
  • Strong communication skills
  • Multi-tasking and time management skills
  • Moderate computer skills
  • Ability to place orders up to $5,000 per line

Work Rights

Not specified

Tailored Resume

Cover Letter