Client Solutions Specialist - Revolving Credit

Truist Bank

Lumberton, NC, United States
On-site
Adhere to collection policies and procedures
Provide exceptional client service
Negotiate payment arrangements
Truist Bank is seeking a Client Solutions Specialist for their Lumberton, NC location to manage delinquent accounts, provide excellent client service, and adhere to collection policies. The ideal candidate should possess strong communication skills and ideally have experience in client service or collections

Job Summary

  • Collect delinquent accounts according to agreed-upon collection strategies while adhering to all collection policies, procedures, and guidelines.
  • Provide Clients cure plans and negotiate payment arrangements to cure delinquency, evaluating ability and willingness to pay.
  • Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.

Matching Summary

Match Score: 85

Truist Bank is seeking a Client Solutions Specialist for their Lumberton, NC location to manage delinquent accounts, provide excellent client service, and adhere to collection policies. The ideal candidate should possess strong communication skills and ideally have experience in client service or collections.

Skills & Requirements

Must-have

  • Adhere to collection policies and procedures
  • Provide exceptional client service
  • Negotiate payment arrangements
  • Document collection efforts accurately
  • Execute call scripts

Nice-to-have

  • Positive and transparent client interaction
  • Maintain high integrity
  • Work in a fast-paced environment

Key Requirements

  • High school diploma or equivalent
  • Strong verbal and written communication skills
  • Basic computer skills
  • Ability to work flexible schedule

Work Rights

Not specified

Tailored Resume

Cover Letter