The Network Operations Engineer III will ensure the ongoing operation of service to end users and customers by maintaining agreed service levels and platform stability
Job Summary
The Network Operations Engineer III will ensure the ongoing operation of service to end users and customers by maintaining agreed service levels and platform stability.
The role involves day-to-day monitoring, incident response, network and firewall troubleshooting, and collaboration with IT teams and vendors to resolve issues.
Company benefits include a bonus programme, equity programme, private medical and dental coverage, mental health benefits, pension plan, and hybrid working arrangements.
Matching Summary
The Network Operations Engineer III will ensure the ongoing operation of service to end users and customers by maintaining agreed service levels and platform stability.
Skills & Requirements
Must-have
Network monitoring and troubleshooting
LAN & WAN technologies support
Firewall and load balancing management
Incident response coordination
Multi-vendor network fault support
Hybrid working model
Customer service orientation
Nice-to-have
Cloud technology support experience
Scripting and automation skills
Technical documentation writing
Experience with ISO and ITIL standards
Team collaboration with vendors and IT teams
Positive attitude in high-pressure environments
Use of industry standard ticketing systems
Key Requirements
Advanced CCNA or CCNP level engineer
Minimum 2nd or 3rd line NOC experience
In-depth knowledge of OSPF, BGP, TCP/IP, Layer 2 architectures
Experience with F5 load balancers and VPN technologies