Exchange Customer Engineer (bilingual)

Concentrix

ESP Work-at-Home
Fully remote
Microsoft 365 administration and governance
Exchange server on-premises and hybrid
Exchange online expertise
Concentrix is seeking a bilingual Exchange Customer Engineer to optimize and modernize customer email and collaboration environments using Microsoft 365 and Exchange platforms. The ideal candidate will have extensive experience in customer-facing roles, particularly in email architecture, administration, and migrations, with strong communication skills essential for stakeholder interaction

Job Summary

  • Act as a trusted technical advisor supporting enterprise customers in the design, deployment, migration, and optimization of Exchange Server and Exchange Online environments.
  • Lead customer engagements focused on Exchange Server, Exchange Online, and Microsoft 365 administration and governance.
  • Design and implement scalable and secure email architectures, plan and execute migrations, and provide advanced troubleshooting and optimization.

Matching Summary

Match Score: 85

Concentrix is seeking a bilingual Exchange Customer Engineer to optimize and modernize customer email and collaboration environments using Microsoft 365 and Exchange platforms. The ideal candidate will have extensive experience in customer-facing roles, particularly in email architecture, administration, and migrations, with strong communication skills essential for stakeholder interaction.

Skills & Requirements

Must-have

  • Microsoft 365 administration and governance
  • Exchange Server on-premises and hybrid
  • Exchange Online expertise
  • PowerShell scripting for automation

Nice-to-have

  • Email compliance and retention solutions
  • Large-scale enterprise environments
  • Microsoft Graph API knowledge

Key Requirements

  • 10+ years customer-facing experience
  • Strong hands-on Exchange Server/Online experience
  • Microsoft 365 administration experience
  • Hybrid Exchange environments experience
  • Active Directory and Azure AD knowledge
  • Complex email migration experience
  • Advanced troubleshooting skills
  • PowerShell scripting proficiency
  • Strong communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter