Retail Communications Lead

Trek Bicycle

Waterloo, WI, USA
On-site
Clear and consistent communication
Sop content and governance
Dots hub maintenance
Trek Bicycle is seeking a Retail Communications Lead to enhance communication within its North America retail operations. The role involves managing internal communications, overseeing standard operating procedures (SOPs), and ensuring effective messaging across retail teams

Job Summary

  • The Retail Communications Lead is responsible for owning and delivering clear, timely, and consistent communication to Trek’s North America retail stores.
  • This position plays a critical operational role — managing day-to-day retail communications, overseeing SOP content and governance, and maintaining the DOTS Hub (ThinkTime) as a reliable source of truth for stores.
  • Trek offers competitive benefits including health care, flexible spending accounts, 401(k) with match, and tuition reimbursement.

Matching Summary

Match Score: 85

Trek Bicycle is seeking a Retail Communications Lead to enhance communication within its North America retail operations. The role involves managing internal communications, overseeing standard operating procedures (SOPs), and ensuring effective messaging across retail teams.

Skills & Requirements

Must-have

  • clear and consistent communication
  • SOP content and governance
  • DOTS Hub maintenance
  • internal communication strategies
  • content management systems

Nice-to-have

  • continuous improvement of communication
  • global communication alignment
  • simplifying complex information

Key Requirements

  • Strong written communication skills
  • Experience managing internal communications
  • Highly organized and detail-oriented
  • Comfortable owning operational processes
  • Experience with content management systems or SOPs preferred
  • Knowledge of DOTS operations preferred

Work Rights

Not specified

Tailored Resume

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