Retention Manager

Jobgether

Spain, Spain
On-site
Lead high-performing crm and retention team
Design and optimize automated customer journeys
Translate strategic direction into measurable initiatives
Jobgether is seeking a Retention Manager in Spain to lead customer retention strategies in a dynamic, data-driven environment. The role involves overseeing a CRM team and improving customer engagement through various initiatives aimed at reducing churn and enhancing customer lifetime value

Job Summary

  • This role involves taking ownership of customer retention strategy within a fast-paced, data-driven digital environment.
  • You will lead and develop a high-performing CRM and retention team to drive impactful, measurable initiatives.
  • The position offers a unique opportunity to influence revenue growth by improving engagement and reducing churn.

Matching Summary

Match Score: 85

Jobgether is seeking a Retention Manager in Spain to lead customer retention strategies in a dynamic, data-driven environment. The role involves overseeing a CRM team and improving customer engagement through various initiatives aimed at reducing churn and enhancing customer lifetime value.

Skills & Requirements

Must-have

  • Lead high-performing CRM and retention team
  • Design and optimize automated customer journeys
  • Translate strategic direction into measurable initiatives

Nice-to-have

  • Strategic thinker in dynamic environments
  • Turn insights into action effectively
  • Collaborate with cross-functional teams

Key Requirements

  • Experience in analytics and lifecycle marketing
  • Background in customer experience management
  • Proven track record in retention strategy

Work Rights

Not specified

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