Vice President, Strategy, Customer, Colleague And Performance Enablement, Td Insurance

TD

Toronto, Ontario, Canada
Base: $185,000 - $275,000 cad; bonus/equity: discr...
Customer experience strategy leadership
Business architecture and portfolio management
Regulatory enablement and compliance
The VP leads efforts to improve customer experience, boost employee engagement, and drive innovation across TD Insurance by connecting customer feedback to business decisions and championing sustainability

Job Summary

  • The VP leads efforts to improve customer experience, boost employee engagement, and drive innovation across TD Insurance by connecting customer feedback to business decisions and championing sustainability.
  • This role oversees critical functions including Business Architecture, Portfolio Management, Regulatory Enablement, Change Management, and Innovation to ensure alignment with TD Insurance’s strategic goals.
  • TD offers a comprehensive Total Rewards package including base salary, variable compensation, health benefits, retirement programs, paid time off, career development, and recognition programs.

Matching Summary

The VP leads efforts to improve customer experience, boost employee engagement, and drive innovation across TD Insurance by connecting customer feedback to business decisions and championing sustainability.

Salary

Base: $185,000 - $275,000 CAD; Bonus/Equity: Discretionary variable compensation award; Benefits: Health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts

Skills & Requirements

Must-have

  • Customer experience strategy leadership
  • Business architecture and portfolio management
  • Regulatory enablement and compliance
  • Change management practice ownership
  • Innovation leadership in insurance
  • Employee engagement and talent development

Nice-to-have

  • Sustainability champion
  • Advanced analytical and strategic thinking
  • Visionary leadership and team cohesion
  • Commercial and service-oriented mindset
  • Ability to foster collaboration across teams
  • Inclusive and performance-based culture promoter

Key Requirements

  • Graduate degree preferred (e.g., MBA)
  • 15+ years of progressive experience
  • Understanding of TDI and TDBG enterprise operations
  • Proven experience building and leading high-performing teams
  • Strong financial and technology acumen
  • Excellent communication skills

Work Rights

Not specified

Tailored Resume

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