Senior Analyst - Operations Planning & Analysis

AIG Group

Numerical degree required
Strong analytical skills
Programming in r or python
This newly created role provides advanced workforce planning and business analysis to enable strategic alignment between business needs and operational capabilities

Job Summary

  • This newly created role provides advanced workforce planning and business analysis to enable strategic alignment between business needs and operational capabilities.
  • The position involves developing robust capacity models, conducting productivity analysis, and utilizing predictive analytics to forecast staffing requirements across global regions.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development for its team members.

Matching Summary

This newly created role provides advanced workforce planning and business analysis to enable strategic alignment between business needs and operational capabilities.

Skills & Requirements

Must-have

  • Numerical degree required
  • Strong analytical skills
  • Programming in R or Python
  • Advanced Excel proficiency
  • Stakeholder management capabilities

Nice-to-have

  • Operational research background
  • Experience with contact centre metrics
  • Executive presentation skills
  • Continuous improvement mindset
  • Global stakeholder collaboration

Key Requirements

  • Numerical degree
  • Programming skills in R or Python
  • Strong Excel skills
  • Strong PowerPoint skills

Work Rights

Not specified

Tailored Resume

Cover Letter