Associate It Ops Specialist: 2nd Shift Hardware Support

Travelmedicalinsurance

Norcross, Georgia, US
Base: $57,900.00 - $95,600.00; bonus/equity: perfo...
Host, distributed, network, voice technologies
2nd shift hardware support
Resolve routine technical problems
Provides support surrounding Host, Distributed, Network, Voice technologies or Print Center Operations, applying experience and technical expertise to ensure a high level of customer service and satisfaction

Job Summary

  • Provides support surrounding Host, Distributed, Network, Voice technologies or Print Center Operations, applying experience and technical expertise to ensure a high level of customer service and satisfaction.
  • Resolves incidents and issues associated with Host, Distributed, Network, Voice, Tape and/or Output Processing products and/or tools with direction from senior specialists and/or management.
  • As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards, health insurance, 401(k) matching, a pension plan, and paid time off.

Matching Summary

Provides support surrounding Host, Distributed, Network, Voice technologies or Print Center Operations, applying experience and technical expertise to ensure a high level of customer service and satisfaction.

Salary

Base: $57,900.00 - $95,600.00; Bonus/Equity: performance-based cash incentive awards; Benefits: Health Insurance, 401(k) match, Pension Plan, Paid Time Off

Skills & Requirements

Must-have

  • Host, Distributed, Network, Voice technologies
  • 2nd Shift Hardware Support
  • Resolve routine technical problems
  • High school diploma or equivalent

Nice-to-have

  • Continuous Improvement Mindset
  • Candid Collaboration and Communications
  • Value People
  • Speed and Flexibility

Key Requirements

  • 1 year experience in at least one technology
  • Prior technical experience in operations
  • Proficient in at least one product, tool and/or process
  • Able to work independently

Work Rights

Authorized to work for ANY employer in the US

Tailored Resume

Cover Letter