Front Office Agent

Sofitel Sydney Wentworth

Nusantara, Indonesia
On-site
Guest check-in and check-out
Reservations management
Guest services
Deliver genuine Swiss hospitality at IKN by managing guest check-in/out, reservations, and providing exceptional guest services

Job Summary

  • Deliver genuine Swiss hospitality at IKN by managing guest check-in/out, reservations, and providing exceptional guest services.
  • Benefits include meals, uniform, accommodation, free public transportation, and discounted rates worldwide.
  • Opportunities for learning, career development within Accor, and community engagement through CSR activities.

Matching Summary

Deliver genuine Swiss hospitality at IKN by managing guest check-in/out, reservations, and providing exceptional guest services.

Skills & Requirements

Must-have

  • Guest Check-In and Check-Out
  • Reservations Management
  • Guest Services
  • Payment Processing
  • Handling Guest Complaints
  • Proficient in Bahasa Indonesia and English

Nice-to-have

  • Remote area work experience
  • Guest-focused mindset
  • Positive attitude
  • Strong problem-solving skills
  • Ability to make a difference

Key Requirements

  • Minimum 1 year experience in similar position
  • Working knowledge of MS programs and Opera Cloud
  • Ability to handle multiple tasks
  • Physical ability to lift moderate weight

Work Rights

Not specified

Tailored Resume

Cover Letter