Technical Service Trainer & Claim Validator Specialist
Electrolux
Tallin, Estonia
Not specified (assumed to be hybrid based on the nature of the role and industry standards).
Localize and develop technical service training material
Deliver digital and classroom training sessions
Fluent in estonian, english, and russian languages
Electrolux is seeking a Technical Service Trainer & Claim Validator Specialist to enhance their consumer service experience through effective training and development of service staff in Tallin, Estonia. The role involves localizing training materials, conducting various training sessions, and monitoring service quality
Job Summary
The role involves localizing and developing engaging product service training materials for the EMEA region to ensure organizational readiness for product launches.
Employees will deliver training via webinars, virtual classrooms, and eLearning platforms while managing spare parts inventory and reviewing consumer claims reports.
Benefits include allowances for sports activities, health insurance, annual employee discounts on products, and work anniversary gifts.
Matching Summary
Match Score: 85
Electrolux is seeking a Technical Service Trainer & Claim Validator Specialist to enhance their consumer service experience through effective training and development of service staff in Tallin, Estonia. The role involves localizing training materials, conducting various training sessions, and monitoring service quality.
Skills & Requirements
Must-have
Localize and develop technical service training material
Deliver digital and classroom training sessions
Fluent in Estonian, English, and Russian languages
Nice-to-have
Experience in home appliance service industry
Knowledge of specific service techniques
Strong networking and team player skills
Key Requirements
At least 2 years of experience in product training or service organization
College degree in Business Administration or Engineering (preferred)