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Service Stream is seeking a Scheduling and Dispatch Officer for a 12-month contract position based in Hope Valley, SA. The role involves coordinating and dispatching operational staff while ensuring data integrity and effective communication with stakeholders.
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Job Summary
This position is part of a 24/7 operations team working a structured rotating roster of 9 hour shifts across days, afternoons and nights, averaging 300 hours over an 8-week cycle.
The roster provides regular blocks of days off, considers employee leave requests, and includes generous shift and weekend penalty rates.
This opportunity will suit a highly motivated and outcome driven individual who has a passion for delivering positive client outcomes, and a knack for effective stakeholder engagement.
Matching Summary
Match Score: 75
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Service Stream is seeking a Scheduling and Dispatch Officer for a 12-month contract position based in Hope Valley, SA. The role involves coordinating and dispatching operational staff while ensuring data integrity and effective communication with stakeholders.
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Skills & Requirements
Must-have
scheduling and dispatch of work
customer requirements and priorities
interface between SA Water CCC and Service Stream
data integrity from field collection
asset data capture and input
GPS monitoring for efficiency and safety
Nice-to-have
culture of Innovation & Improvement
positive client outcomes
effective stakeholder engagement
diversity of thought, background and experience
Key Requirements
Relevant Industry Diploma or Certification
Current Driver’s Licence
2+ years' experience in a similar customer service delivery role
Familiar with IT software (e.g., Click, WOA, Maximo, JAMS and MFC systems)