Customer Engagement Manager, Physician Specialty Solutions - Americas

RELX (LexisNexis)

Colombia, Colombia
Fully remote
Customer engagement experience
Strong analytical mindset
Professional-level english proficiency
The Customer Engagement Manager will support hospitals and healthcare professionals across the Americas

Job Summary

  • The Customer Engagement Manager will support hospitals and healthcare professionals across the Americas.
  • This role focuses on driving adoption, usage, retention, and long-term satisfaction of PSS solutions.
  • The position requires collaboration with Account Managers and internal stakeholders to optimize customer experience.

Matching Summary

The Customer Engagement Manager will support hospitals and healthcare professionals across the Americas.

Skills & Requirements

Must-have

  • Customer engagement experience
  • Strong analytical mindset
  • Professional-level English proficiency

Nice-to-have

  • Experience in healthcare environments
  • Spanish proficiency
  • Familiarity with radiology workflows

Key Requirements

  • Strong experience in customer success roles
  • Ability to manage multiple accounts
  • Experience supporting renewals-focused roles

Work Rights

Not specified

Tailored Resume

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