Associate, Payroll Client Services - Sat- Wed - Amer

kidokartt.in

AMER
$19,650—$44,200 usd; not specified; not specified ...
**
Payroll customer service experience
Payroll regulatory knowledge
Customer expectation exceeding
** Remote is seeking an energetic and experienced Associate for their Payroll Client Services team, with a focus on customer service and payroll inquiries. The role is fully remote and requires dedication to client satisfaction, strong communication skills, and experience managing payroll inquiries. **

Job Summary

  • Serve as the primary contact for all payroll-related inquiries, offering thorough support through email, live chat, and video calls.
  • Provide advanced-level support, addressing complex issues and ensuring customer satisfaction is prioritized throughout their journey.
  • Partner effectively with teams across Customer Experience, Payroll Operations, Benefits, Tax, and Finance to ensure timely and accurate resolutions within strict service level agreements (SLAs).

Matching Summary

Match Score: 75

** Remote is seeking an energetic and experienced Associate for their Payroll Client Services team, with a focus on customer service and payroll inquiries. The role is fully remote and requires dedication to client satisfaction, strong communication skills, and experience managing payroll inquiries. **

Salary

$19,650—$44,200 USD; Not specified; Not specified

Skills & Requirements

Must-have

  • payroll customer service experience
  • payroll regulatory knowledge
  • customer expectation exceeding
  • Zendesk, Slack, Notion experience
  • collaborative team environment
  • fixed Saturday to Wednesday schedule

Nice-to-have

  • ambitious problem solving
  • continuous learning in payroll
  • global employment compliance

Key Requirements

  • payroll customer service role experience
  • advanced knowledge in specific jurisdictions
  • superior written and verbal communication skills
  • ability to engage diverse stakeholders
  • manage multiple priorities

Work Rights

Not specified

Tailored Resume

Cover Letter