Guest Experience Lead | Shops At Pembroke Gardens

Lululemon

Pembroke Gardens, United States
Base: $22.50 - $25.89ph; bonus/equity: $2.00ph tar...
On-site
Guest experience framework
Technical product education
Drive store performance
Lululemon is seeking a Guest Experience Lead for their Pembroke Gardens location, responsible for ensuring a high-quality in-store experience through technical product education and guest engagement. The role requires leadership skills, retail experience, and the ability to motivate a team while maintaining store performance

Job Summary

  • The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience by overseeing or providing technical product education.
  • Core responsibilities include bringing the lululemon guest experience framework to life, leading from the floor, and ensuring operational excellence.
  • Compensation includes a base pay range of $22.50 - $25.89/hour, a target bonus of $2.00/hour, and a comprehensive benefits package.

Matching Summary

Match Score: 85

Lululemon is seeking a Guest Experience Lead for their Pembroke Gardens location, responsible for ensuring a high-quality in-store experience through technical product education and guest engagement. The role requires leadership skills, retail experience, and the ability to motivate a team while maintaining store performance.

Salary

Base: $22.50 - $25.89/hour; Bonus/Equity: $2.00/hour target bonus; Benefits: Extended health and dental, mental health plans, paid time off, retirement plan matching, employee discount, fitness classes, parenthood top-up

Skills & Requirements

Must-have

  • guest experience framework
  • technical product education
  • drive store performance
  • Supervisor on Duty
  • daily sales targets

Nice-to-have

  • inclusive environment
  • supportive working relationships
  • fun and productive environment
  • navigates uncertainty and ambiguity

Key Requirements

  • 1 year retail or customer experience
  • Experience in leading, mentoring, or delegating
  • Legally authorized to work in the country

Work Rights

Must be legally authorized to work in the country

Tailored Resume

Cover Letter