The primary purpose of the Platforms Operations Support team is to provide 24x7 Operations support and management for Platform technologies
Job Summary
The primary purpose of the Platforms Operations Support team is to provide 24x7 Operations support and management for Platform technologies.
This role ensures stability, supportability, scalability, and agility with a focus on security and risk management while delivering continuous improvement and service availability.
The position requires strong communication skills to own technology components and present key messages to senior stakeholders across the business.
Matching Summary
The primary purpose of the Platforms Operations Support team is to provide 24x7 Operations support and management for Platform technologies.
Skills & Requirements
Must-have
Linux system administration
AWS cloud infrastructure
ITIL aligned service management
Linux boot and network troubleshooting
Shell scripting and automation
Platform operations support
On-call support and incident response
Nice-to-have
Strong communication skills
Continuous improvement focus
Team player and quality management
Training and upskilling team members
Risk identification and mitigation
Vendor review participation
Key Requirements
10+ years Linux system administration experience
Minimum 3 years AWS cloud experience
Bachelor’s or Master’s degree in Computer Science or IT
Experience with RHEL 7,8,9
Knowledge of backup tools like Commvault or Netbackup