Senior Ux Researcher (12 Months)

Rbsfuel

Fully remote
User-centered design
User research methods
Accessibility and inclusion
Lead user research for mid-size and increasingly complex projects, ensuring designs are user-centred, inclusive, and aligned with strategies

Job Summary

  • Lead user research for mid-size and increasingly complex projects, ensuring designs are user-centred, inclusive, and aligned with strategies.
  • Create, evolve, and promote user research guidelines and standards to drive consistency, quality, and scalability across the bank.
  • Coach, mentor, and give constructive feedback to colleagues, helping to build capability and advance the maturity of research and design practice.

Matching Summary

Lead user research for mid-size and increasingly complex projects, ensuring designs are user-centred, inclusive, and aligned with strategies.

Skills & Requirements

Must-have

  • User-centered design
  • User research methods
  • Accessibility and inclusion
  • Agile delivery methods
  • Design thinking and facilitation

Nice-to-have

  • Improving customer experience
  • Complex lending products
  • Corporate banking platforms
  • Recruiting niche users

Key Requirements

  • Experience delivering user research for complex projects
  • Portfolio showcasing diverse user perspectives
  • Experience working in multidisciplinary teams
  • Proven leadership skills
  • Strong stakeholder management

Work Rights

Not specified

Tailored Resume

Cover Letter