Technical Implementation Specialist

GoCanvas

Remote
Base: $60-$65k cad; bonus/equity: not specified; b...
On-site
End-to-end customer implementation
Drive early customer value
Proactive and transparent communication
The Technical Implementation Specialist drives the successful end-to-end implementation of GoCanvas solutions for customers, serving as the primary customer contact from kickoff to completion

Job Summary

  • The Technical Implementation Specialist drives the successful end-to-end implementation of GoCanvas solutions for customers, serving as the primary customer contact from kickoff to completion.
  • This role requires strong problem-solving skills, initiative, and curiosity, with encouragement to suggest enhancements and identify efficiencies for continuous improvement.
  • Join a mission-driven team focused on proactive customer success and long-term partnership, with a wonderfully wholesome culture defined by authentic relationships, continuous learning, interdependence, and data-driven decisions.

Matching Summary

The Technical Implementation Specialist drives the successful end-to-end implementation of GoCanvas solutions for customers, serving as the primary customer contact from kickoff to completion.

Salary

Base: $60-$65k CAD; Bonus/Equity: Not specified; Benefits: Health insurance (medical, dental & vision), life insurance, 401(k) & paid time off

Skills & Requirements

Must-have

  • End-to-end customer implementation
  • Drive early customer value
  • Proactive and transparent communication
  • Customer meetings and training
  • Coordinate implementation progress
  • Problem-solving and risk mitigation

Nice-to-have

  • Continuous improvement mindset
  • Cross-functional collaboration
  • Customer-first mindset
  • Adaptable to fast-paced environments
  • Wholesome company culture

Key Requirements

  • 1-3+ years experience in onboarding, implementation, customer success, or project management
  • Moderate understanding of GoCanvas products
  • Proven experience in SaaS customer implementation
  • Strong project management skills
  • Clear communication and presentation skills
  • Proficiency in Rocketlane, Salesforce, ChurnZero

Work Rights

Eligible to work in Canada

Tailored Resume

Cover Letter