The role requires handling communication, change processes, and documentation for product configuration, installation, upgrades, and security improvements
Job Summary
The role requires handling communication, change processes, and documentation for product configuration, installation, upgrades, and security improvements.
Candidates must plan the deployment of new solutions while collaborating with cross-functional teams to ensure compliance and operational efficiency.
The position involves analyzing technical and business needs to recommend solutions within a healthcare environment, focusing on integrating AI and automation.
Matching Summary
The role requires handling communication, change processes, and documentation for product configuration, installation, upgrades, and security improvements.
Skills & Requirements
Must-have
5 to 8 years work experience
ITIL and Helpdesk experience
Requirements Analysis and Design Definition
Windows servers and Azure technologies
Change Control/RFC processes knowledge
Data Center operations and vendor management
Microsoft Excel and Power BI proficiency
Nice-to-have
Strong analytical and critical thinking skills
Proactiveness and ability to work independently
Knowledge of AI and machine learning concepts
Experience in culturally diverse environments
Basic understanding of MSSQL databases
Excellent written and oral communication skills
Key Requirements
Minimum 5 years relevant work experience
Fixed work shift with on-call readiness
Strong grasp of business processes and industry regulations