Collections Specialist

Sprout Social

Remote, United States
Zone 1: $57,200 - $78,650; zone 2: $52,000 - $71,5...
Remote
2+ years of collection experience
Cash application experience required
Strong oral and written communication skills
Sprout Social is seeking a Collections Specialist to join its remote Finance team. The ideal candidate will have experience in collections and customer service, with strong communication skills and proficiency in relevant software

Job Summary

  • The role involves coordinating collection efforts for past due invoices while partnering with customers to resolve billing issues and disputes.
  • Candidates must have at least two years of experience in collections and cash application with proven use of collections tools.
  • Sprout Social offers a comprehensive benefits program including premium health insurance, a 401(k) match, and flexible paid time off.

Matching Summary

Match Score: 85

Sprout Social is seeking a Collections Specialist to join its remote Finance team. The ideal candidate will have experience in collections and customer service, with strong communication skills and proficiency in relevant software.

Salary

Zone 1: $57,200 - $78,650; Zone 2: $52,000 - $71,500; Benefits: Comprehensive health, 401(k) match, PTO

Skills & Requirements

Must-have

  • 2+ years of collection experience
  • Cash application experience required
  • Strong oral and written communication skills
  • Experience with Salesforce software
  • Solid account reconciliation skills

Nice-to-have

  • Experience with Netsuite or Recurly
  • High attention to detail and accuracy
  • Strong problem-solving abilities
  • Familiarity with HighRadius or Tesorio
  • Ability to summarize complex situations

Key Requirements

  • 2+ years collection experience
  • 2+ years customer service experience
  • Experience with Salesforce
  • US work authorization (implied by zones)

Work Rights

Must be located in an eligible US state listed in the application dropdown

Tailored Resume

Cover Letter