Bilingual (spanish) Contact Center Specialty Service Representative - Mortgage

M&T Bank

Bridgeport, CT, United States
Base: $22.79 - $37.99 hourly; bonus/equity: not sp...
Fully remote
Bilingual in spanish
Customer service experience
Open availability monday-friday
The role involves providing outstanding service for inbound and outbound customer servicing events

Job Summary

  • The role involves providing outstanding service for inbound and outbound customer servicing events.
  • You will identify customer needs and suggest appropriate Bank products and services.
  • The position requires adherence to risk and regulatory standards while promoting a supportive environment.

Matching Summary

The role involves providing outstanding service for inbound and outbound customer servicing events.

Salary

Base: $22.79 - $37.99 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Bilingual in Spanish
  • Customer service experience
  • Open availability Monday-Friday

Nice-to-have

  • Strong communication skills
  • Good organizational skills
  • Experience in fast-paced environment

Key Requirements

  • High school diploma or equivalent
  • Minimum of 2 years' customer service experience
  • Basic familiarity with personal computers

Work Rights

Not specified

Tailored Resume

Cover Letter