Resident Service Manager - Kapilina Beach

Greystar Worldwide LLC

Ewa Beach, HI, US
Base: $20.19 - $22.00 hourly; bonus/equity: renewa...
Onsite
Resident support and retention
Yardi and crm systems experience
Real estate license required
Greystar Worldwide LLC is seeking a Resident Service Manager for their Kapilina Beach community in Ewa Beach, HI. The role involves managing customer support and resident relations to enhance satisfaction and retention, with requirements including experience in property management and relevant software

Job Summary

  • Greystar is a leading global real estate platform managing over $300 billion in real estate assets and over 1,000,000 units worldwide.
  • The Resident Service Manager role involves ensuring resident satisfaction and retention through timely resolution of complaints, managing communications, and organizing community events.
  • The position offers competitive medical, dental, vision, and life insurance benefits, generous paid time off, 401(k) with company match, paid parental leave, and other employee assistance programs.

Matching Summary

Match Score: 85

Greystar Worldwide LLC is seeking a Resident Service Manager for their Kapilina Beach community in Ewa Beach, HI. The role involves managing customer support and resident relations to enhance satisfaction and retention, with requirements including experience in property management and relevant software.

Salary

Base: $20.19 - $22.00 hourly; Bonus/Equity: Renewal Conversion Monthly Incentive Program averaging $1,000; Benefits: Competitive medical, dental, vision, disability, life insurance, paid time off, 401(k) with match

Skills & Requirements

Must-have

  • Resident support and retention
  • Yardi and CRM systems experience
  • Real estate license required
  • Service request coordination
  • Resident communication management
  • Community event organization

Nice-to-have

  • Experience with HappyCo software
  • Knowledge of lease violation processes
  • Customer satisfaction focus
  • Team leadership and oversight
  • Ability to evaluate property appearance

Key Requirements

  • 1-2 years related experience
  • Active Hawaii Real Estate License
  • Experience with Yardi, CRM, Outlook, HappyCo
  • Ability to achieve resident satisfaction goals

Work Rights

Hawaii Real Estate License required

Tailored Resume

Cover Letter