As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking, and Financial Advice
Job Summary
As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking, and Financial Advice.
You will support customers with enquiries, account maintenance, process credit product applications, and complete Financial Health Checks to assess their financial needs.
The role involves educating customers on in-branch technology and digital banking options, problem-solving, and championing risk-adverse culture.
Matching Summary
As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking, and Financial Advice.
Skills & Requirements
Must-have
Exceptional customer service delivery
Support Home Loans and Business Banking
Process credit product applications
Complete Financial Health Checks
Educate on digital banking options
Problem solve and provide solutions
Nice-to-have
Act with integrity
Customer-centric approach
Build career with CommBank
Interest in financial advice
Key Requirements
Experience in financial services, retail, or hospitality