Customer Service Consultant - Brendale

Rentokil Initial Australia

Brendale, Australia
Not specified; not specified; benefits: eap, disco...
On-site
Previous call centre experience required
Professional phone manner essential
Ability to work calmly under pressure
Rentokil Initial Australia is seeking a full-time Customer Service Consultant for their Brendale office, primarily to support their pre-construction administrative team. The role involves handling customer inquiries, scheduling services, and maintaining records, requiring strong communication and problem-solving skills

Job Summary

  • This role involves providing customer service and sales support to the pre-construction department while scheduling pest installations.
  • The position requires generating specific certification forms such as Form 12s and Form 43s for completed works.
  • Employees benefit from an Employee Assistance Program, discounted pest services, and free training opportunities to upskill.

Matching Summary

Match Score: 85

Rentokil Initial Australia is seeking a full-time Customer Service Consultant for their Brendale office, primarily to support their pre-construction administrative team. The role involves handling customer inquiries, scheduling services, and maintaining records, requiring strong communication and problem-solving skills.

Salary

Not specified; Not specified; Benefits: EAP, Discounted Pest Services, Free Training

Skills & Requirements

Must-have

  • Previous call centre experience required
  • Professional phone manner essential
  • Ability to work calmly under pressure
  • Strong verbal and electronic communication skills
  • Proven problem-solving abilities

Nice-to-have

  • Previous pest or building construction experience
  • Team environment collaboration skills
  • Reliable and punctual work ethic

Key Requirements

  • Full-time permanent position availability
  • Must be located in Brendale, Australia

Work Rights

Not specified

Tailored Resume

Cover Letter