Central Product Services Specialist

Sportserve

Nairobi, Kenya
On-site
Bonus management and tracking
Data gathering and reporting
Customer inquiry resolution
Sportserve is seeking a Central Product Services Specialist in Nairobi, Kenya, to join their 24/7 operations team. The role focuses on multi-product support, including bonus management, data analytics, and customer service, requiring a proactive and organized individual

Job Summary

  • The Central Product Services Specialist is a crucial member of the 24/7 operations team responsible for delivering comprehensive multi-product support across all brands.
  • This role requires managing a wide range of operational tasks including bonus distribution, data analytics, customer support, and account management.
  • The position offers a diverse and international culture with opportunities for office-based, hybrid, or remote work within a global employer of choice.

Matching Summary

Match Score: 85

Sportserve is seeking a Central Product Services Specialist in Nairobi, Kenya, to join their 24/7 operations team. The role focuses on multi-product support, including bonus management, data analytics, and customer service, requiring a proactive and organized individual.

Skills & Requirements

Must-have

  • Bonus management and tracking
  • Data gathering and reporting
  • Customer inquiry resolution
  • Withdrawal approval process
  • Account management tasks
  • Google Docs and Microsoft Office proficiency

Nice-to-have

  • Proactive problem-solving approach
  • Ability to work independently
  • Strong organizational skills
  • Willingness to work holidays
  • Creative solution finding
  • Team collaboration mindset

Key Requirements

  • Bachelor's degree in relevant field
  • Fresh graduates welcome to apply
  • Strong English communication skills
  • Reliability and punctuality required

Work Rights

Not specified

Tailored Resume

Cover Letter