Service Drive Lane Manager

BMW of Spokane Inc

Spokane, WA, United States
Base: $10,000.00 - $15,000.00 monthly; bonus/equit...
Exceptional customer service
Manage service staff
Performance targets
The Service Drive Lane Manager manages the activities of all service-related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets

Job Summary

  • The Service Drive Lane Manager manages the activities of all service-related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.
  • This individual is responsible for training and development of all service consultants and support staff.
  • We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.

Matching Summary

The Service Drive Lane Manager manages the activities of all service-related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.

Salary

Base: $10,000.00 - $15,000.00 monthly; Bonus/Equity: Performance driven, incentives, commission based off department/net, bonuses based on manufacturer approvability, department production; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), ESPP, Vehicle Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Exceptional customer service
  • Manage service staff
  • Performance targets
  • Training and development
  • Quality inspections
  • Hazardous waste disposal regulations

Nice-to-have

  • Team player
  • Exemplary customer service focus
  • Fast-paced environment adaptability
  • Vehicle walk around assessment

Key Requirements

  • 2-3 years Assistant Service Manager or Service Manager experience
  • Toyota Brand experience highly preferred
  • Spanish speaking preferred
  • Basic mechanical understanding
  • Strong organizational skills
  • Acceptable driving record and valid driver's license
  • High School graduate or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter