Customer Resolution Specialist

OCBC

Singapore, Singapore
Strong background in customer service
Experience in complaints handling
Ability to analyze complex issues
Join Singapore's longest established bank and contribute to a transformative journey

Job Summary

  • Join Singapore's longest established bank and contribute to a transformative journey.
  • Handle customer feedback and complaints from high-level sources with professionalism.
  • Enjoy competitive salary and industry-leading learning opportunities.

Matching Summary

Join Singapore's longest established bank and contribute to a transformative journey.

Skills & Requirements

Must-have

  • Strong background in customer service
  • Experience in complaints handling
  • Ability to analyze complex issues

Nice-to-have

  • Strong customer-centric mindset
  • Excellent communication and interpersonal skills
  • Familiarity with banking regulations

Key Requirements

  • Experience in banking or financial services
  • Proficiency in report writing
  • Ability to work independently

Work Rights

Not specified

Tailored Resume

Cover Letter