Senior Workplace Experience Ambassador

JLL

Charlotte, NC, United States
Base: $25.96 - 30.72 hourly; bonus/equity: not spe...
Exceptional client experience delivery
Proactive communication and high-touch service
Increase engagement between jll and clients
The Sr. Ambassador is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high-touch service within a select portfolio of properties

Job Summary

  • The Sr. Ambassador is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high-touch service within a select portfolio of properties.
  • Equip and inspire a team of Ambassadors to consistently deliver high-touch customer service by fostering a positive work culture and strong team dynamic.
  • JLL offers a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health, including a 401(k) plan with matching company contributions and paid parental leave.

Matching Summary

The Sr. Ambassador is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high-touch service within a select portfolio of properties.

Salary

Base: $25.96 - 30.72 hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Exceptional client experience delivery
  • Proactive communication and high-touch service
  • Increase engagement between JLL and clients
  • Hospitality-focused workplace environment
  • Serve as on-site Experience Services contact
  • Deliver high-touch customer service

Nice-to-have

  • Passion for service and brilliant people skills
  • Enthusiasm for creating welcoming environments
  • Continuous improvement and innovation
  • Leveraging business intelligence
  • Adopting best practices and new tools

Key Requirements

  • 5+ years prior relevant experience
  • Bachelor's degree or equivalent
  • Proficient in Microsoft Office Suite
  • Ability to adapt to new technology

Work Rights

Must be authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter