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ASM is seeking a Director of Field Service to lead and manage service delivery for the Samsung Account, focusing on operational excellence and partnership development. The ideal candidate will have over 20 years of experience in the semiconductor industry, particularly with ALD equipment, and possess strong leadership skills to manage a large team.
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Job Summary
As Director, Field Service for the Samsung Account, you will play a defining role in shaping and leading ASM’s service partnership with one of the world’s most advanced semiconductor manufacturers.
This is a high-impact, executive-facing leadership role where you will own end-to-end field service delivery for Samsung across Korea and the United States, ensuring operational excellence, trusted partnerships, and long-term business success.
You will lead a large, highly skilled organization of approximately 100 service professionals, operating in a fast-paced, mission-critical fab environment.
Matching Summary
Match Score: 75
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ASM is seeking a Director of Field Service to lead and manage service delivery for the Samsung Account, focusing on operational excellence and partnership development. The ideal candidate will have over 20 years of experience in the semiconductor industry, particularly with ALD equipment, and possess strong leadership skills to manage a large team.
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Skills & Requirements
Must-have
Global Field Service strategy
Service Operations organization
Executive-level relationships
Equipment uptime and service quality
ALD equipment technologies
Nice-to-have
Collaborative culture and diversity
Talent development and succession planning
Proactive capacity and capability alignment
Key Requirements
20+ years semiconductor equipment industry experience