Director, Field Service

ASM

South Korea, South Korea
**
Global field service strategy
Service operations organization
Executive-level relationships
** ASM is seeking a Director of Field Service to lead and manage service delivery for the Samsung Account, focusing on operational excellence and partnership development. The ideal candidate will have over 20 years of experience in the semiconductor industry, particularly with ALD equipment, and possess strong leadership skills to manage a large team. **

Job Summary

  • As Director, Field Service for the Samsung Account, you will play a defining role in shaping and leading ASM’s service partnership with one of the world’s most advanced semiconductor manufacturers.
  • This is a high-impact, executive-facing leadership role where you will own end-to-end field service delivery for Samsung across Korea and the United States, ensuring operational excellence, trusted partnerships, and long-term business success.
  • You will lead a large, highly skilled organization of approximately 100 service professionals, operating in a fast-paced, mission-critical fab environment.

Matching Summary

Match Score: 75

** ASM is seeking a Director of Field Service to lead and manage service delivery for the Samsung Account, focusing on operational excellence and partnership development. The ideal candidate will have over 20 years of experience in the semiconductor industry, particularly with ALD equipment, and possess strong leadership skills to manage a large team. **

Skills & Requirements

Must-have

  • Global Field Service strategy
  • Service Operations organization
  • Executive-level relationships
  • Equipment uptime and service quality
  • ALD equipment technologies

Nice-to-have

  • Collaborative culture and diversity
  • Talent development and succession planning
  • Proactive capacity and capability alignment

Key Requirements

  • 20+ years semiconductor equipment industry experience
  • Directly supporting or managing Samsung Account
  • Experience with ALD equipment
  • Leading large-scale field service organizations
  • Strategic and hands-on operational levels

Work Rights

Not specified

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