Cluster Reservation Agent - Raffles & Fairmont The Red Sea

Sofitel Brisbane Central

Umluj, Saudi Arabia
On-site
Experience in hotel reservations or front office
Knowledge of opera pms or accor systems
Strong communication skills in english
The position of Cluster Reservation Agent at Raffles & Fairmont The Red Sea involves efficiently managing individual and group reservations while providing excellent guest communication and service. The role is located in Umluj, Saudi Arabia, at a luxury resort that emphasizes sustainability and high-quality hospitality

Job Summary

  • The role involves managing individual and group reservation requests efficiently through Opera and Accor systems while ensuring accurate guest information.
  • Candidates must possess prior experience in hotel reservations or front office operations, with specific emphasis on supporting the pre-opening stage of the resort.
  • The position requires maintaining confidentiality of guest data and coordinating with sales, revenue, and front office teams to handle group bookings and overbooking situations.

Matching Summary

Match Score: 85

The position of Cluster Reservation Agent at Raffles & Fairmont The Red Sea involves efficiently managing individual and group reservations while providing excellent guest communication and service. The role is located in Umluj, Saudi Arabia, at a luxury resort that emphasizes sustainability and high-quality hospitality.

Skills & Requirements

Must-have

  • Experience in hotel reservations or front office
  • Knowledge of Opera PMS or Accor systems
  • Strong communication skills in English
  • Ability to multitask and work under pressure
  • Basic knowledge of Microsoft Office Excel Outlook

Nice-to-have

  • Arabic language proficiency
  • Understanding of ultra-luxury guest expectations
  • Experience in project coordination during pre-Opening
  • Proactive approach with strong ownership
  • Impeccable grooming aligned with luxury standards

Key Requirements

  • Previous experience in hotel reservations or front office
  • Experience in pre-Opening stages is mandatory
  • Strong English communication skills required
  • Basic Microsoft Office knowledge required

Work Rights

Not specified

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