Head Of Customer Engagement, Global Ce&o

Biogen Inc

15+ years pharmaceutical industry experience
Senior executive level leadership
Omnichannel and digital solutions expertise
This role involves spearheading the transformation of Biogen's global customer engagement vision and roadmap to enhance omnichannel and digital capabilities

Job Summary

  • This role involves spearheading the transformation of Biogen's global customer engagement vision and roadmap to enhance omnichannel and digital capabilities.
  • The successful candidate will lead a dynamic team to achieve end-to-end excellence while fostering continuous innovation in social media strategies.
  • Biogen offers a stable environment with unparalleled opportunities for learning, growth, and making a significant impact on delivering life-changing medicines.

Matching Summary

This role involves spearheading the transformation of Biogen's global customer engagement vision and roadmap to enhance omnichannel and digital capabilities.

Skills & Requirements

Must-have

  • 15+ years pharmaceutical industry experience
  • Senior executive level leadership
  • Omnichannel and digital solutions expertise
  • Change management and people leadership
  • Global strategy definition and execution

Nice-to-have

  • Experience in highly competitive marketplaces
  • Innovative thinking and problem-solving skills
  • Strong personal presence and communication
  • Fluency in additional languages beyond English

Key Requirements

  • Minimum 15+ years experience in pharma or biotech
  • BA/BS degree required; MBA is a plus
  • Significant senior/executive level experience
  • Proven track record of driving change management
  • Advanced analytical and strategic skills

Work Rights

Not specified

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