$16.00-$20.00ph; not specified; competitive pyy + ...
On-site
Maintain positive, empathetic and professional attitude
Respond promptly to customer inquiries
Resolve customer complaints
Carbone Collision is seeking a Body Shop Customer Service Representative to deliver exceptional customer service in their state-of-the-art Collision Center in Utica, NY. The ideal candidate should possess strong communication skills, the ability to handle customer complaints, and experience in customer support. This full-time, on-site role offers competitive pay and comprehensive benefits
Job Summary
Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR, who thrives on providing an excellent customer experience.
Responsibilities include maintaining a positive attitude, responding promptly to inquiries, communicating with customers, and resolving complaints.
The company offers competitive pay, medical, dental and vision plans, paid holidays & PTO, and a 401(k) retirement plan.
Matching Summary
Match Score: 85
Carbone Collision is seeking a Body Shop Customer Service Representative to deliver exceptional customer service in their state-of-the-art Collision Center in Utica, NY. The ideal candidate should possess strong communication skills, the ability to handle customer complaints, and experience in customer support. This full-time, on-site role offers competitive pay and comprehensive benefits.
Salary
$16.00-$20.00/hour; Not specified; Competitive pay and comprehensive benefits
Skills & Requirements
Must-have
Maintain positive, empathetic and professional attitude
Respond promptly to customer inquiries
Resolve customer complaints
Keep records of customer interactions
Nice-to-have
Thrives on providing excellent customer experience
Natural problem-solving skills
Confident in resolving complaints
Key Requirements
Ability to stay calm in stressful situations
Comfortable using computers
Excellent verbal, phone, written and email communication skills