Job Summary

• The Excellence & Experience Senior Manager leads operational excellence and experience teams to enhance service performance, quality, and customer experience while ensuring cost efficiency.
• The role involves collaborating with global leaders and centers of expertise to align projects with the division’s strategy and support transformation, knowledge management, and M&A strategies.
• Bonneville International offers an inclusive culture with excellent work-life balance, diverse learning and development opportunities, and comprehensive employee benefits.

Matching Summary

Skills & Requirements

Key Requirements

• Minimum 15 years working experience
• 10+ years leadership experience
• Bachelor’s degree required; Master’s preferred
• Experience managing delivery centres
• Proven track record in strategic change
• Knowledge of HR tools and systems
• Up to 10% travel expected

Work Rights