Complaints And Disputes Officer, Spain & Portugal

AIG

**
Strong dispute resolution experience
Excellent communication in spanish portuguese english
Understanding of complaint handling regulatory requirements
** AIG is hiring a Complaints and Disputes Officer for Spain and Portugal, tasked with managing dispute resolution processes and improving complaint handling. They seek a candidate with strong dispute resolution experience, fluency in Spanish, Portuguese, and English, and exceptional communication skills. **

Job Summary

  • The role offers the opportunity to manage dispute resolution processes in Spain and Portugal while learning about AIG's claims and underwriting processes.
  • Candidates will be responsible for reviewing, managing, and resolving disputes from start to finish in accordance with applicable laws and regulations.
  • AIG fosters a culture of inclusion and belonging through flexible work arrangements, diversity learning, and Employee Resource Groups.

Matching Summary

Match Score: 75

** AIG is hiring a Complaints and Disputes Officer for Spain and Portugal, tasked with managing dispute resolution processes and improving complaint handling. They seek a candidate with strong dispute resolution experience, fluency in Spanish, Portuguese, and English, and exceptional communication skills. **

Skills & Requirements

Must-have

  • Strong dispute resolution experience
  • Excellent communication in Spanish Portuguese English
  • Understanding of complaint handling regulatory requirements
  • Ability to manage complex matters confidently
  • Strong computer and multiple systems literacy

Nice-to-have

  • Experience within insurance industry
  • Process orientated mindset
  • Effective decision making skills
  • Negotiation and problem-solving skills

Key Requirements

  • Strong dispute resolution experience preferably within insurance
  • Working understanding of complaint handling regulatory requirements concerning Italy
  • Fluency in Spanish, Portuguese, and English

Work Rights

Not specified

Tailored Resume

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