Consumer Exp Specialist I Ne Prn **applicants Local To Colorado Only**

AdventHealth

Denver, Colorado, US
Base: $19.58 - $31.32; bonus/equity: not specified...
Resolve consumer inquiries accurately
Adhere to established workflows and scripting
Initiate insurance eligibility checks
The role involves resolving consumer inquiries accurately and promptly while adhering to established workflows and scripting

Job Summary

  • The role involves resolving consumer inquiries accurately and promptly while adhering to established workflows and scripting.
  • Employees are expected to initiate insurance eligibility at the time of scheduling to ensure timely authorization procurement for reimbursement.
  • Joining AdventHealth offers an opportunity to thrive professionally and grow spiritually by extending the healing ministry of Christ.

Matching Summary

The role involves resolving consumer inquiries accurately and promptly while adhering to established workflows and scripting.

Salary

Base: $19.58 - $31.32; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Resolve consumer inquiries accurately
  • Adhere to established workflows and scripting
  • Initiate insurance eligibility checks
  • Document interactions in technology systems
  • High school graduation or equivalent required
  • One year call center experience required

Nice-to-have

  • Bilingual in Spanish preferred
  • Medical terminology knowledge preferred
  • Certified Medical Interpreter certification preferred
  • Associate degree preferred
  • Commitment to promoting excellent customer service
  • Ability to remain calm under pressure

Key Requirements

  • High School Grad or Equiv
  • 1+ year prior experience in call center
  • Local to Colorado only
  • Effective communicator in English
  • Computer proficiency in Microsoft Office Suite

Work Rights

Must be local to Colorado

Tailored Resume

Cover Letter