Customer Support Agent - Ref122y

The RRS Group Inc

Dallas, TX, United States
Base: $19.25 – $25.00 ph; bonus/equity: not specif...
Remote
Hands-on experience using sap platform
Hands-on experience using realpage systems
Property management environment experience
The role involves assisting residents with issues related to the property portal including payment processing and maintenance tickets

Job Summary

  • The role involves assisting residents with issues related to the property portal including payment processing and maintenance tickets.
  • Candidates must have hands-on experience using SAP and RealPage platforms within a property management environment.
  • The company offers a competitive benefits package including Medical/Dental/Vision insurance and Company-matching 401(k).

Matching Summary

The role involves assisting residents with issues related to the property portal including payment processing and maintenance tickets.

Salary

Base: $19.25 – $25.00 per hour; Bonus/Equity: Not specified; Benefits: Medical/Dental/Vision, 401(k) match, Tuition Reimbursement

Skills & Requirements

Must-have

  • Hands-on experience using SAP platform
  • Hands-on experience using RealPage systems
  • Property management environment experience
  • 1-2 years customer support experience

Nice-to-have

  • Associate's or Bachelor's degree preferred
  • Empathetic and professional demeanor
  • Strong problem-solving skills
  • Experience with Zendesk or Freshdesk

Key Requirements

  • High school diploma or equivalent (Associate's or Bachelor's degree preferred)
  • Permanent Authorization to work in the U.S.
  • No visa sponsorship provided

Work Rights

Permanent Authorization to work in the U.S.

Tailored Resume

Cover Letter