Service Advisor

Hamilton Honda Inc

Albany, NY, United States
$60,000-$100,000; not specified; medical, dental +...
Initiating automotive services and repairs
Developing repair estimates
Writing repair orders
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/ Benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs

Matching Summary

As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

Salary

$60,000-$100,000; Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Developing repair estimates
  • Writing repair orders
  • Maintaining customer records
  • Communicating with customers and technicians

Nice-to-have

  • Team player focused on customer service
  • Basic mechanical understanding
  • Earning customers for life

Key Requirements

  • Previous Service Advisor experience preferred
  • Prior automotive technician experience a plus
  • Acceptable driving record and valid driver's license
  • High School graduate or equivalent, 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter