Auto Adjuster - Non-injury

USAA

Chesapeake, VA, US
$51,370 - $92,060; not specified; comprehensive me...
Hybrid
Investigate liability and coverage
Negotiate and settle claims
Gather information from multiple parties
The mission is to empower members to achieve financial security through highly competitive products, exceptional service and trusted advice

Job Summary

  • The mission is to empower members to achieve financial security through highly competitive products, exceptional service and trusted advice.
  • This hybrid role requires an individual to be in the office 3 days per week, after completing 6 months in office.
  • At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.

Matching Summary

The mission is to empower members to achieve financial security through highly competitive products, exceptional service and trusted advice.

Salary

$51,370 - $92,060; Not specified; Comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.

Skills & Requirements

Must-have

  • Investigate liability and coverage
  • Negotiate and settle claims
  • Gather information from multiple parties
  • Proactive problem solving
  • Document claims process
  • Communicate with business partners

Nice-to-have

  • Empower members financially
  • Deliver best in class service
  • Embrace core values
  • Support workload surges

Key Requirements

  • High School Diploma or GED
  • 1 year customer service experience
  • Progressive experience handling auto non-injury liability claims
  • Acquire insurance adjuster license
  • Developing knowledge of auto claims contracts
  • Demonstrated negotiation skills
  • Proficient in prioritizing and multi-tasking

Work Rights

Not specified

Tailored Resume

Cover Letter