After Hours Optimiser

nbn

**
After hours coordination
Real-time jeopardy management
Technician query response
** The After Hours Optimiser role at nbn involves overseeing the coordination of technicians and work orders during evenings, nights, and weekends to ensure customer needs are met outside of standard business hours. The position seeks a candidate with experience in planning and scheduling within operational environments, particularly in telecommunications, who can work collaboratively and manage competing priorities effectively. **

Job Summary

  • You will play a vital role in supporting the safe, smooth and customer centred delivery of field operations outside standard business hours.
  • Your work will involve monitoring real-time jeopardy management across multiple channels, responding to technician queries, and reallocating tasks where needed to keep schedules on track.
  • You will also support the wellbeing and safety of field technicians by conducting HSE checkpoints, managing handovers and guiding teams through potential risks such as severe weather or unplanned outages.

Matching Summary

Match Score: 75

** The After Hours Optimiser role at nbn involves overseeing the coordination of technicians and work orders during evenings, nights, and weekends to ensure customer needs are met outside of standard business hours. The position seeks a candidate with experience in planning and scheduling within operational environments, particularly in telecommunications, who can work collaboratively and manage competing priorities effectively. **

Skills & Requirements

Must-have

  • After hours coordination
  • Real-time jeopardy management
  • Technician query response
  • Stakeholder communication
  • HSE checkpoints
  • Risk management

Nice-to-have

  • Building Australia's future
  • Pioneering spirit
  • Inclusive and flexible workplace
  • Collaborative approach
  • Warm and clear communication

Key Requirements

  • Experience in planning, scheduling or dispatch
  • Full working rights in Australia

Work Rights

Full working rights in Australia

Tailored Resume

Cover Letter