Field Service Technician - Wakefern

SHI International Corp

Southern NY state/Northern NJ and South-Western CT regions, US
Base: $45,000 - $55,000; bonus/equity: not specifi...
Diagnose and repair pos systems
Troubleshoot it hardware
Maintain company vehicle
SHI International Corp is seeking a highly motivated Field Service Technician to deliver exceptional technical support for POS systems in a fast-paced retail environment

Job Summary

  • SHI International Corp is seeking a highly motivated Field Service Technician to deliver exceptional technical support for POS systems in a fast-paced retail environment.
  • The role requires the ability to troubleshoot, diagnose, and repair IT hardware while maintaining accurate documentation of inventory and service notes.
  • Employees enjoy benefits including health, wellness, financial perks, and opportunities for continuous professional growth within a diverse organization.

Matching Summary

SHI International Corp is seeking a highly motivated Field Service Technician to deliver exceptional technical support for POS systems in a fast-paced retail environment.

Salary

Base: $45,000 - $55,000; Bonus/Equity: Not specified; Benefits: Medical, vision, dental, 401K, flexible spending

Skills & Requirements

Must-have

  • diagnose and repair POS systems
  • troubleshoot IT hardware
  • maintain company vehicle
  • document service calls in real time
  • adhere to SLAs

Nice-to-have

  • strong customer service skills
  • willingness to learn new technologies
  • collaborative team player
  • proactive communication style

Key Requirements

  • Associate's Degree in CS, IT, or related field
  • Experience installing and troubleshooting IT hardware
  • Ability to lift equipment up to 75 lbs
  • Obtain Weights & Measures license within 90 days
  • Willingness to obtain OEM certifications within 6 months

Work Rights

Not specified

Tailored Resume

Cover Letter