Customer Service Representative

AmeriVet

United States
Competitive pyy; performance bonuses available; be...
Not specified, likely hybrid or fully onsite.
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative to enhance client experiences in veterinary care. The role involves managing client communications, appointments, and supporting the medical team while contributing to a positive work culture focused on career growth and community impact

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
  • Employees benefit from tailored development programs, mentorship, competitive pay, and comprehensive health and wellness resources.
  • The role requires managing appointments, triaging inquiries, and maintaining accurate patient records while supporting the medical team.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative to enhance client experiences in veterinary care. The role involves managing client communications, appointments, and supporting the medical team while contributing to a positive work culture focused on career growth and community impact.

Salary

Competitive pay; Performance bonuses available; Benefits include 401(k) matching and student loan assistance

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and insurance claims
  • Demonstrate empathy with emotional clients

Nice-to-have

  • Prior customer service experience preferred
  • Experience in veterinary or healthcare setting
  • Strong organizational skills for busy periods
  • Ability to lift up to 40 pounds
  • Proficiency with practice management software

Key Requirements

  • High school diploma or equivalent work experience required
  • Excellent communication skills required
  • Basic proficiency with technology and scheduling software

Work Rights

Not specified

Tailored Resume

Cover Letter