Spa Concierge

Four Seasons Hotels & Resorts

Vail, Colorado, United States
Base: $25.58 ph; bonus/equity: not specified; bene...
Manage spa reception desk
Greeting guests
Answering phone calls
This role is responsible for the experience at the reception desk of the Spa and ensuring our guests have a smooth arrival, treatment, and departure experience

Job Summary

  • This role is responsible for the experience at the reception desk of the Spa and ensuring our guests have a smooth arrival, treatment, and departure experience.
  • We offer a wage of $25.58 per hour, a winter season lifestyle benefit, and discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.
  • Be yourself and become a member of a work family that cares about you and invests in your development.

Matching Summary

This role is responsible for the experience at the reception desk of the Spa and ensuring our guests have a smooth arrival, treatment, and departure experience.

Salary

Base: $25.58 per hour; Bonus/Equity: Not specified; Benefits: Winter Season Lifestyle Benefit, Merchant Pass and Eco Passes, 401k with company matching, Medical, Dental and Life Insurance, Discounted travel and services, Employee Cafeteria, Complimentary uniform dry cleaning

Skills & Requirements

Must-have

  • manage spa reception desk
  • greeting guests
  • answering phone calls
  • scheduling appointments
  • checking out guests
  • utilize Point of Sales System

Nice-to-have

  • passion for spa and wellness
  • recommend retail products
  • assist spa attendants
  • luxury guest service experience

Key Requirements

  • Minimum 1+ years guest/customer service
  • luxury spa experience preferred
  • Strong guest service experience
  • operate computer equipment and Microsoft applications
  • Fluency in English required
  • current work authorization in the United States

Work Rights

Must have current work authorization

Tailored Resume

Cover Letter