Product Manager – Scams (complaints & Resolution)

CommSec

Multiple Locations
Experience as a product manager
Strong problem framing skills
Customer-first mindset
You will help build scalable scams identification, lodgement and resolution experiences

Job Summary

  • You will help build scalable scams identification, lodgement and resolution experiences.
  • You’ll collaborate with partners across Business Banking, Fraud, and Technology.
  • You’ll embed Product Operating Model ways of working and continuous discovery.

Matching Summary

You will help build scalable scams identification, lodgement and resolution experiences.

Skills & Requirements

Must-have

  • Experience as a Product Manager
  • Strong problem framing skills
  • Customer-first mindset

Nice-to-have

  • Comfort working iteratively
  • Excellent communication skills
  • Ability to analyze data

Key Requirements

  • Tertiary qualification in business or related discipline
  • Experience in scams or complaints servicing journeys

Work Rights

Not specified

Tailored Resume

Cover Letter