Job Summary

• Evinova is a fast-growing health-tech business within the AstraZeneca Group, focused on accelerating digital health solutions to improve patient outcomes.
• The Service Operations Director will own and lead the incident response function, coordinating efforts across engineering, product, and customer experience to minimize disruption and ensure customer confidence.
• This role offers a competitive salary range, short-term incentive bonus, long-term incentive program, and comprehensive benefits including a 401(k) plan and health coverage.

Matching Summary

Salary

Base: $165,656.80 - $217,424.55 USD; Bonus/Equity: short-term incentive bonus opportunity; equity-based long-term incentive program; Benefits: qualified retirement program [401(k) plan]; paid vacation and holidays; paid leaves; and, health benefits including medical, prescription drug, dental, and vision coverage

Skills & Requirements

Key Requirements

• 8+ years of experience
• ITIL or similar frameworks familiarity
• Experience with on-call tooling
• Experience with observability platforms
• Strong understanding of cloud infrastructure
• Experience running post-incident reviews

Work Rights