Account Manager Iv

RELX TRADING AUSTRALIA PTY LIMITED COMPANY

Nairobi, Kenya
Not specified; not specified; benefits include wel...
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B2b account management experience
Saas or legal tech background
Salesforce crm proficiency
** RELX Trading Australia Pty Limited is seeking an Account Manager IV to manage client relationships and drive upsell and retention strategies within Kenya's legal and corporate sectors. This role requires strong account management skills and a deep understanding of the legal environment, focusing on maintaining client satisfaction and revenue growth. **

Job Summary

  • The Key Account Manager is responsible for post-sale relationship management, focusing on client retention, upsell growth, and contract renewals across Kenya's law firms and corporates.
  • The role requires partnering with Business Development Managers to ensure smooth customer transitions and driving net revenue retention while reducing churn.
  • The company offers a healthy work/life balance with flexible hours, wellbeing initiatives, shared parental leave, study assistance, and sabbaticals.

Matching Summary

Match Score: 75

** RELX Trading Australia Pty Limited is seeking an Account Manager IV to manage client relationships and drive upsell and retention strategies within Kenya's legal and corporate sectors. This role requires strong account management skills and a deep understanding of the legal environment, focusing on maintaining client satisfaction and revenue growth. **

Salary

Not specified; Not specified; Benefits include wellbeing initiatives, shared parental leave, study assistance, and sabbaticals

Skills & Requirements

Must-have

  • B2B account management experience
  • SaaS or legal tech background
  • Salesforce CRM proficiency
  • Renewal and upsell revenue delivery
  • Kenya legal environment knowledge

Nice-to-have

  • Strong analytical skills for usage data
  • Excellent negotiation and communication
  • Client-focused self-directed approach
  • Experience with cross-functional collaboration

Key Requirements

  • Minimum 3 years in B2B account management
  • Bachelor's degree required
  • Business, communications, or law preferred
  • Proven record in renewal and upsell revenue

Work Rights

Not specified

Tailored Resume

Cover Letter