Patient Service Representative - Full-time - Neurology (park Ridge)

Callowayhealth

Park Ridge, Illinois, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Customer service experience
Handling difficult callers
Emr system registration
Provides efficient, high-quality service to patients for appointments, information, bills, and referrals

Job Summary

  • Provides efficient, high-quality service to patients for appointments, information, bills, and referrals.
  • Upholds standards for accurate and timely medical records, ensuring availability and maintaining confidentiality.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, benefits, retirement offerings, and career development programs.

Matching Summary

Provides efficient, high-quality service to patients for appointments, information, bills, and referrals.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Benefits Eligible

Skills & Requirements

Must-have

  • Customer service experience
  • Handling difficult callers
  • EMR system registration
  • Answering multiple phone lines
  • Verifying insurance eligibility
  • Maintaining patient confidentiality

Nice-to-have

  • Medical experience preferred
  • Problem-solving skills
  • Teamwork and collaboration

Key Requirements

  • High school diploma or equivalent
  • One to two years related customer service experience
  • Experience handling difficult callers/customers/patients
  • CRT/PC experience in a customer service setting

Work Rights

Not specified

Tailored Resume

Cover Letter