Associate - Ifs - It Service Group (yogyakarta Office)
PwC UK
Yogyakarta, Indonesia
End-to-end technical assistance
Hardware software network issues
It service management platforms
The IT Support Help Desk is responsible for delivering end-to-end technical assistance and ensuring smooth IT operations for over 3,000 PwC staff and partners
Job Summary
The IT Support Help Desk is responsible for delivering end-to-end technical assistance and ensuring smooth IT operations for over 3,000 PwC staff and partners.
This role combines front-line support with hands-on troubleshooting, equipment management, and user engagement.
Key responsibilities include diagnosing and resolving hardware, software, and network issues, logging service requests, and following IT security protocols.
Matching Summary
The IT Support Help Desk is responsible for delivering end-to-end technical assistance and ensuring smooth IT operations for over 3,000 PwC staff and partners.